Terms of Service

Last updated: 2 July 2026

FirstUsers is a marketplace where founders ("Founders") pay professionals ("Testers") to use their products and provide structured feedback. By creating an account you agree to these terms.

For Founders

• Launching a beta is free. Betas go live immediately, though we may review and remove tests that violate these terms. You are billed per approved submission: tester payout + 2% platform fee (launch pricing, may change with notice for future tests).
• You review each submission and approve or reject it. Approval creates a payment obligation on your account (non-refundable once approved) and releases the tester's payout.
• Rejections must be for genuine quality reasons — not because the feedback was critical of your product. Feedback you reject costs nothing; abusing rejection to consume feedback without paying leads to account suspension and collection of amounts owed.
• Feedback you receive is yours to use for improving your product.

For Testers

• Your profile must be accurate. Misrepresenting your role, company, or experience leads to account removal and forfeiture of pending payouts.
• Feedback must be honest, your own, and based on actually using the product. AI-generated or copied answers are grounds for rejection and removal.
• Payouts are released after the Founder approves your submission, sent to your PayPal or UPI within 48 hours of approval, in your local currency where conversion applies.
• You may owe taxes on earnings in your jurisdiction; you are responsible for declaring them.
• Treat products you test as confidential — don't share screenshots, recordings, or details publicly.

Platform

• We may use AI systems to assess feedback quality and generate insight reports; these assist human decisions and Founders make the final approval call.
• We may suspend accounts engaged in fraud, spam, harassment, or attempts to game payouts.
• The service is provided "as is" without warranties; our liability is limited to the amounts you paid us in the preceding 3 months.
• Disputes: contact us first — most issues are resolved by email. These terms are governed by the laws of India.

Contact

Questions about these terms: developerrbalaji@gmail.com